Fairmont Hotels & Resorts
4.2 out of 5 stars.
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Fairmont Hotels & Resorts Employee Reviews

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Have a pleasant experience working here, flexible, warm welcome, nice salary and benefit, 2days off, nice culture of work, sportif manager, good collegue, good team, guest and staff oriented
Pros
Familly culture
Cons
Long time hour working
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The most enjoyable place to have a job at my time,.good connectionbeetween staff....good meals.... The management take care their employee very well..
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nice hotel , nice guest ,high class guest , strong with investigation, I came to that hotel make every thing will be change as per ACCOR style and it will always strong support for system and for positive atmosphere.I am Happy in Management level
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Working in Fairmont was amazing, helping each other out when needed and the atmosphere was always fun but still focus on the job desk keeping the working area professional
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Bekerja di fairmont hotel sangat nyaman, mempunyai lingkungan yang ramah dan menyenangkan.
Pros
Makan gratis 3x sehari
Cons
Terkadang bekerja over-time
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During my internship in Fairmont Sanur Beach Bali, I have been pointed to 2 sections; which are Reception and Guest Experience and Quality. In the Reception, the main points I learnt are procedures of check in and check out, handling guests requests and settling bills during check out. While in the Guest Experience and Quality, my daily routines are updating guests preferences to the opera and Accor website and updating sparkles to the website, beside these, I also have to standby in the lobby to handle guests requests and ensure guests satisfaction. What I enjoy most working in this hotel is that the staffs are all very helpful and friendly. My superiors have taught me a lot of things and I have also gained my confidence while working here. I really like to engage with guests from different countries. I have also improved my Chinese language while engaging with Chinese guests. I really enjoy working here despite the long hours of standing when I was in the Reception. They only provide 2 Reception desks and chairs. There is 1 table in the middle of those desks but chair is not provided.
Pros
Free 1x meal during the shift
Cons
Long hours of standing during in the Reception
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Lingkungan yang hygenis dan panorama yang indah Lingkungan bersoalisasi ama tamu dan karyawan Lingkungan bersmile terhadap tamu agar tamu betah seperti rumah sendiri
Pros
Mangkanan dan minuman yang berhygenis, dan setiap tmu datang sisambut dengan minuman wellcome drink
Cons
Kelelahan kerja lebih dari 8 kam
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for the matter of work everything is clear, but the matter of insurance for us parttime there is no guarantee, so it can be a big risk what if there is an accident work on us.
Cons
healtcare
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Fairmont Hotel had given me the best opportunity to learn everything I wanted to have. They provided the best mentors and workmates that would gladly help you with anything.
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