Hyatt
4.1 out of 5 stars.
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Hyatt Employee Reviews for Guest Service Agent

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3.8Work-Life Balance

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Best place ever

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The most useful review selected by Indeed
Beautiful and lovely place. Home far from home. The company really cares about the staff and values their efforts. You can get an opportunity to work abroad getting transferred in the same company
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Amazing place for trainee

Great start up job, learnt a lot of hospitality and management works. Amazing young team, at times, overhours can be up to 6 hrs per day. Management are supportive, big chances to get upgraded to the next level in your career path.
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A very good company to work at, with good future perspectives

My typical day at work starts by taking over the shift, make sure everything is handed over properly. Even though I am a regular employee, but I am always the leader on shift. My duties include answering phone calls, reply emails, check-in and check-out guests, solve issues of the staying guests and the ones who visit the hotel during the day.

Pros

Free lunches, good working conditions

Cons

Low salary
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International Hotel Chain, nice working environment

Greets the hotel guests and try to fulfilled their need. Good relations among the staffs. Lively working environment. Support the training for the staffs.
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Overall rating

4.1

Based on 9,933 reviews
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4
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2
450
1
515

Ratings by category

3.8Work/Life Balance
3.8Compensation/Benefits
3.8Job Security/Advancement
3.7Management
4.0Culture

Hyatt Reviews by Location

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  • Guest Service Agent