Marriott International, Inc. Employee Reviews for Front Desk Agent in Atlanta, GA
Front Desk Agent29 reviews
Atlanta, GA29 reviews
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Great team to work with at this hotel! Loved everyone and the leadership fully supported all employees.
I loved working at this hotel. It is a franchised hotel, and the management company is a great company to work for! I loved the property, the people I worked with and getting to help ensure guest's stays were great.
I'm a current employee. I've had co-workers who were great at their job be fired for no reason other than the fact that the managers didn't like them. This company also discriminates against Christians, while working here I have had Muslims try to convert me more than once. I've witnessed a manager talking about islam with employees on the job. Its a hostile, environment and I plan to leave as soon as possible.
horrible managers, low pay, unreasonable hours, religious discrimination, hostile working environment, Anti-christian
Great place to work and to be around great environment enjoyed my co-workers also the people I met at work it was a very busy location..so you know what they say..location..location.
My time at the Marriott was a awesome opprtunity . It was where I started my hospitality career. I worked for 2 different types of brands full service and extended stay and I enjoyed all of my time there. The benifits , the culture , the room for growth and the support system I had there was far from under par.
The support that I had
Not being there longer
I really enjoyed the interaction with the guest that came to the hotel. I also had a great report with my fellow employees which made working at the hotel easy.
You get to work with so many different people. Fast paced and you have plenty of room for growth and the benefits are awesome. They also give employees the chance to work in different departments within the hotel
Free lunch, hotel discount
you have to be very flexible with your hours
I started at the Marriott in the worldwide call center and was given the opportunity to become concierge during the 1996 Olympics. Marriott has taught me so much about dealing with people different from myself. It was a wonderful place to work.
standing on your feet...
Unfortunately being employed by Marriott has not been one of the best experiences I have had with a company, but it definitely taught me a great deal. It taught me how to be balanced, multitask at a fast pace, work with all types of people from all different places of the world and so many other things. A typical day at work starts with a daily check list which is completed by the front desk associate/s on duty. It has various task that need to be completed by certain times and you have to accomplish your task as well as attend to any needs of guest. Guest are always my top priority. It is always my goal to make a guest feel so great that they will only want to work with me and would want to continue to come back over and over again because of how great my service was to them. I like knowing even if they did not experience good service anywhere else they experienced it from me. I have also learned that with management, as well as co-workers, no matter how close or comfortable you all may be, always remain professional and follow all guidelines not to jeopardize yourself. Knowing the rules and regulations is the best way to protect yourself and make a great work environment between both peers and management. The hardest part of the job to be honest was standing up for 8+ hours straight. After a while, you get use to it. Most of the time, you are occupied so you do not really realize. What I enjoy most about my job is assisting the guest who I interact with making our interaction a memorable and lasting impression that they will have during their stay and - more...
No Set Schedule, Flex Hours
I started at the Marriott as a mere hostess promoted to concierge to working my way up to Front Office Manager. I was fortunate to work at two properties a corporate and a franchise both provided the most professional atmosphere and excellent work environments. Working in a hotel is a demanding career and requires you to be commutative, efficient and hospitable. There are long hours because the guest and hotel needs come first but promotion is easily obtainable . Every day is different and you are able to meet guest from around the world .
Servicing guest and compensation
Long hours and employee turn over can be high
Working for Fairfield Inn was the best thing I could have ever done. This is the first hotel I have ever worked for and I loved It. The staff made me feel so welcome, even though I didn't know what I was doing. But they were all pleased that I was a fast learner. Ever since I have worked at the Fairfield inn that is all I have wanted to, I never thought a job would turn into sometime that I would love to do. It has taught that helping people and making people happy it was most important and thats all that matters.
Growth within the hotel is imminent as long as you are willing to apply. The staff is iffy and well diversified and the management is not what it seem. Ultimately keeping to yourself is the way to goes. Trust is not so trustworthy at this hotel.
Free Lunches, Many awards ceremonies
Work loads, Unreliable work schedules, Conditional employee
A typcial work day consists of meeting alot of new people. Making sure that rooms are clean and up to status. Always making notes of wake up calls, and setting up romantic rooms for guest wanting to do something special.
Great discounts good lunch
Insurance is high