I assist or handle costumer complaints by face-to-face or by phone.
Help them to opening and closing costumer savings account, help to change the ATM card when its broken or lost.
Listen to their complaints by phone or face-to-face, and help them to resolve about their complaints.
Call them when we have some new products, or we want to make a costumer engagement, or if we want to update their data.
I learned about to handle all about costumers problems with heart and smile, and taught to be a patient people, can take care of our emotional.
Beside that, it's not just work at there, we have some gathering to make the employee getting closer each others.
Annual leave, Healthcare