Typical work on a daily basis is to setup internet banking for new corperate customers also maintaining if there are any facilities for existing customers. And communicating with solution delivery team whether there is issues regarding trade setup.
Working with straight2bank system that control customer profile and CBS system which provides information of customer account.
Learned many things about banks database system and get to have more knowledge on how the process of internet banking is setup and delivered to needs of customers
Co-workers are really cooperative and willing to help if any issues that might come
Hardest job is when you already have many customer documents to be setup and suddenly there is an issue that can't make the internet banking setup as per due date so we must chase the operation that is based in Chennai , India by phone until it's done even if it's until midnight at the office.
Enjoyable part is when we get to interact and share our opinion of what have come up on several weeks to our supervisor who will be willing to give advice.