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Job Post Details

Front Office Staff - job post

Siloam Hospitals Group
Manado

Job details

Job type

  • Full-time

Location

Manado

Full job description

Job Description

  • Ensure the front desk is tidy and has all necessary stationery and materials (e.g. pens, forms and informative leaflets).
  • Ensure timely and accurate customer service.
  • Handle specific customer complaints and requests.
  • Troubleshoot emergencies.


Qualifications

  • Minimum Highschool Graduate (S1) Degree from Healthcare Administration, Business Administration, or any related major
  • Excellent interpersonal skills with the ability to provide exceptional customer service and handle patient interactions with professionalism and empathy.
  • Familiarity with front office management softwarE and Microsoft Office Suite (especially Excel and Word).
  • Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).
  • Ability to handle a fast-paced environment and adapt to changing circumstances or unexpected challenges.


Additional Information


[BEWARE OF RECRUITMENT SCAMS]

It has come to our attention that there are fake job offers claiming to be hiring for Siloam Hospitals Group. Please note that Siloam Hospitals Group do not require applicants to make payment when seeking employment with our hospitals.

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