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Customer Service Officer - Bank & Loan

Indonesia
  • Responsible in providing phone banking services to customers to achieve individual goals & target & Service Levels of Customer Service Centre.

Graduate Associate

Indonesia
  • The bank has also been named “Safest Bank in Asia” by Global Finance for 11 consecutive years from 2009 to 2019.
  • Ø World's Best Bank 2019, Euromoney.

Customer Service Officer

Indonesia
  • Handling incoming calls from customer related with queries, request and complaint through DBSI Customer Centre channel.

Collection Agent

Indonesia
20 Collection…

Agent

Indonesia
  • To achieve productivity target and team target according responsibility assignment from management.
  • Implementation code of conduct in collection activity.

IBO PPU Officer

Indonesia
  • Pre-screening Payment, CBO and Loan Ops transactions and ensuring adherence to existing procedures and policies.
  • University Graduate from any discipline.

Affirmation Staff

Indonesia
- Bureau credit retrieval - Bureau credit reviewer - EWSS screening - Productivity…

Cards Customer Service Officer

Indonesia
  • Answering or making calls to customer to learn about and address their needs, complaints, or other issues with products or services.

Service Quality Officer

Indonesia
  • Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services.

Collection team Leader

Indonesia
  • To achieve collection productivity by managing and leading inhouse agent team, with collection guideline.